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Front Desk Agent – Fairmont The Palm

Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests. Adheres to and executes all job task checklist points. Perform registration process by obtaining data from guest and by observing the established guidelines. Review all Group Resumes, VIP reports, daily business reports. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies. Cash handling and credit processing as required, to include Gift Card redemption. To support the Concierge or Telephone Operator as required. Resolve guest complaints or otherwise follow up with manager. Review room queue and work with Housekeeping to expedite turnover. Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored. Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department. Post applicable charges for late check-outs requests. Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached. Ensure that one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Ensure proper handling and documentation of guest’s valuables being secured in hotel safe deposit box. Drive and champion ALL loyalty program. Drive FO Up selling program. Be familiar with hotel services and promotions and promote them. Use Royal Service Manager as the main method of communication throughout the department as required for communication. Take and deliver accurate and timely guest messages. Respond to queries positively. Follow department policies, procedures and service standards, including all safety policies. Other tasks as assigned.

check-in checkout Customerservice deal complaint frontdesk room assign
Cluster Assistant Director of Finance & Business SupportJob Description

To assist the Cluster Director of Finance in the administration of all financial aspects of the hotel’s operations, to ensure that all local and corporate policies and procedures are observed and to supervise the day-to-day operations of the Accounting Office.

Housekeeping Attendant

Somerset Al Mansoura Doha is looking for Housekeeping Attendant to joint the team.

mopping sweeping towels
Laundry Pressman – Movenpick Grand Al Bustan Dubai

Movenpick Grand Al Bustan Dubai

Laudnry Laundry Pressing Washing
The Chedi Katara Hotel & Resort Hiring Urgently
Guest Service Agent

If you have a background in luxury hospitality and a spirit for creating meaningful moments, we would love to hear from you.

Front office Supervisor Royal Rose Abu Dhabi,
Front Office Manager

The Front Office Supervisor assists in overseeing the daily operations of the front desk to ensure smooth and efficient service delivery. The role involves supervising Guest Service Agents, handling guest check-ins and check-outs, managing room assignments, and resolving guest concerns promptly. The supervisor ensures all front office standards, policies, and procedures are followed, supports training and development of team members, and coordinates closely with other departments to maintain guest satisfaction and operational efficiency.

adminstration assistant Problumesolving
Front Office Supervisor – Sheraton Abu Dhabi

Passionate about delivering exceptional hospitality and guest service Strong background in front office, reservations, or related guest services operations At least 1 year of supervisory experience, with proven ability to support and lead a team Excellent communication and interpersonal skills, able to engage with both guests and associates professionally Skilled in handling guest concerns, resolving issues, and ensuring satisfaction Organized and detail-oriented, with strong skills in managing reports, accounts, and payment processes Confident in using property management systems (PMS) and POS systems to enter, locate, and manage information Able to train, coach, and motivate associates while serving as a role model Flexible and proactive, with the ability to adapt in a fast-paced environment Full working rights in Australia

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