Outlet Manager – Uma – Inside Burj Al Arab

About Jumeirah Burj Al Arab:

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job:

An opportunity has arisen for an Outlet Manager to join the team Inside Burj Al Arab. The main duties and responsibilities of this role:

• Manages all operational issues ensuring the standard operation procedures are met and value is added to the F&B objectives as detailed in the F&B department strategy.
• Drives revenue targets utilizing the point of sales desk for booking and meeting the monthly target.
• Closely monitors the cashiering function of the outlet to ensure compliance with the cashiering procedures and support spot audits.
• Conducts performance evaluation of colleagues, providing guidance, coaching, and counselling and ensure that the colleagues attend all the required departmental trainings.
• Conducts regular briefings and meetings to ensure all colleagues receive the information and training necessary to perform their jobs, including upselling, menus, F&B, and tour knowledge.
• Implements systems and measures to control F&B costs within budget guidelines and minimize wastage. Closely monitors payroll costs and ensures productivity.

The ideal candidate for this position will have the following experience and qualifications:

• 3-5 years of experience in a similar role, preferably with an international hospitality company
• Strong understanding of core hotelier operations
• Knowledge of Outlook, Microsoft Office, and PowerPoint

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)