Job Description

Consistently offer professional, friendly and engaging service
Greet all guests as they enter and exit the hotel while ensuring service standards are followed
Engage in conversation with first time visitors, showing them the lobby and offering directions as required
Assist guests regarding hotel facilities and promotions in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned

Qualifications

Previous guest service experience required
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal communication skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Preferably Female
Preferably a German, French, Spanish, Albanian, Greek, Native English, and Romanian speaker

Lobby Ambassador – Rixos Premium Dubai JBR, Dubai,