Job Description
How does your working day look like …
Income Audit & Revenue Assurance
- Oversee daily income audit for all revenue streams (Rooms, F&B, Spa, Other Departments, ancillary revenues).
- Ensure accurate reconciliation between PMS, POS, interfaces, credit card terminals, and the general ledger.
- Review and approve daily revenue reports, control sheets, and summaries before submission to management.
- Monitor and verify Rate codes, packages, and promotions, Complimentary rooms, house use, staff rates, discounts, and rebates, No-shows, early departures, and late charges, City ledger transfers, PM accounts, and routing instructions
- Investigate revenue discrepancies, negative postings, voids, and manual corrections; ensure proper explanations and approvals.
- Work closely with Front Office, Reservations, and F&B to strengthen revenue controls and reduce leakages.
- Support implementation and compliance with USALI / brand standards for revenue recognition and classification.
Cost Control & Inventory Management
- Lead the hotel’s F&B and operating cost control function.
- Oversee receiving, storing, issuing, and stock control of food, beverage, and other operating supplies.
- Review purchase requests and purchase orders for reasonableness, proper approvals, and budget alignment.
- Ensure accurate costing of recipes, standard portions, and menu engineering data in coordination with the Executive Chef and F&B Manager.
- Analyse theoretical vs. actual food and beverage cost; investigate variances and propose corrective actions.
- Coordinate and supervise monthly and ad-hoc stock counts for all stores and outlets; validate count sheets and investigate discrepancies.
- Monitor spoilage, breakage, wastage, and transfers between outlets; ensure these are properly recorded and authorized.
- Provide cost analyses to support menu pricing, promotions, and product mix decisions.
Internal Controls, Compliance & Audit
- Design, implement, and maintain effective internal controls over revenue and cost processes in line with hotel/ brand SOPs, Owners’ requirements and External / internal audit and corporate standards
- Act as finance lead for audit items related to income audit, F&B controls, and inventory.
- Coordinate and follow up on internal and external audit findings; ensure timely closure of action plans.
- Ensure compliance with local regulations (e.g., VAT/tax implications on revenue, service charge, and discounts) in coordination with the Financial Controller.
- Prepare and update SOPs and checklists for income audit, cost control, and F&B controls; ensure these are communicated and implemented operationally.
Reporting & Analysis
- Provide daily, weekly, and monthly analysis on:
- Revenue trends and anomalies
- F&B and other cost of sales performance vs. budget and last year
- Stock variances and wastage
- Promotions and packages profitability
- Contribute to monthly P&L review, especially for Revenue classification and correction and F&B cost of sales and other operating expenses related to inventory
- Support budgeting and forecasting processes with robust data and insights on revenue and cost assumptions.
Systems & Process Improvement
- Act as process owner for PMS/POS revenue-related setups (rate codes, packages, discounts, privileges, etc.) from a control perspective.
- Drive automation and simplification of income audit and cost control reports (Excel, BI tools, system exports).
- Continuously review workflows to improve accuracy, efficiency, and control without creating unnecessary bureaucracy.
People Management & Cross-Functional Collaboration
- Lead and develop the Income Auditor(s), Cost Controller, Storekeepers, and other related team members.
- Provide on-the-job training for Front Office, Reservations, F&B, and Stores teams on revenue and cost control procedures.
- Foster a strong control culture while maintaining supportive relationships with operations.
- Act as the main finance contact for department heads on any revenue / cost control or audit-related matters.
Qualifications
Your personality counts more than your CV …
- Bachelor’s degree in Accounting, Finance, or related field.
- Excellent command of written and spoken English, with the ability to communicate clearly and professionally.
- Professional qualification (or part qualification) such as ACCA, CPA, CMA is an advantage.
- Minimum 5–7 years’ hotel finance experience, including strong exposure to income audit and F&B cost control.
- Prior experience in a similar senior role in hotel finance (Income Auditor / Cost Controller / Finance Manager / Chief Accountant) preferred.
- Solid knowledge of Hotel accounting and USALI or similar hospitality reporting frameworks
- Proficiency in PMS, POS, inventory systems (e.g., Opera, Symphony, Future Log, Sun Systems, etc.)
- Strong proficiency in Microsoft Excel and advanced data analysis techniques
- Experience with internal and external audits within the hospitality sector.


