F&B Service Expert – In Room Dining – The Ritz-Carlton Abu Dhabi Grand Canal 

Key Responsibilities:

• Deliver food and beverages to guest rooms promptly, ensuring correct orders and presentation.

• Set up in-room dining trays, tables, and other service areas according to hotel standards.

• Respond to guest requests, inquiries, and special requirements in a professional and courteous manner.

• Maintain cleanliness and organization of in-room dining equipment, trays, and service stations.

• Collaborate with the kitchen, housekeeping, and front desk teams to ensure smooth operations.

• Follow all health, safety, and hygiene regulations during food handling and service.

• Handle guest feedback and complaints promptly to ensure satisfaction.

• Promote menu items, daily specials, and upsell beverages or additional services when appropriate.

Qualifications:

• Previous experience in food and beverage service, preferably in in-room or hotel dining.

• Strong customer service, communication, and interpersonal skills.

• Knowledge of proper food handling, presentation, and hygiene standards.

• Ability to work efficiently in a fast-paced environment and handle multiple orders.

• Professional appearance and a guest-focused attitude.

• Flexibility to work shifts, including evenings, weekends, and holidays.