Whatever Whenever Agent

Job Description:
The Whatever/Whenever Agent is responsible for providing exceptional, personalized service to hotel guests, ensuring that every request—big or small—is handled efficiently and with a smile. This role involves anticipating guest needs, coordinating with various hotel departments, and delivering services ranging from dining reservations, transportation arrangements, and in-room requests to special occasions or unique guest experiences.

The Whatever/Whenever Agent acts as the primary point of contact for guests seeking assistance beyond standard hotel services, embodying the hotel’s promise of flexibility, attention to detail, and guest satisfaction. The role requires excellent communication skills, problem-solving abilities, and the capacity to work in a fast-paced, dynamic environment. Maintaining discretion, professionalism, and a positive attitude at all times is essential to creating memorable experiences for each guest.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None