Health Club Attendant – Bay La Sun Hotel & Marina Makkah, KSA

Key Responsibilities:

Guest Service & Assistance:

• Welcome guests to the health club with a friendly and professional attitude.

• Assist members with information about gym equipment, pool rules, spa services, and facility usage.

• Provide towels, lockers, and amenities as required.

• Handle guest inquiries, special requests, and minor complaints promptly.

Facility Cleanliness & Maintenance:

• Ensure gym areas, poolside, changing rooms, sauna, and steam rooms are clean and well-maintained at all times.

• Regularly sanitize gym equipment, machines, mats, and high-touch surfaces.

• Replace used towels, amenities, and water supplies.

• Report any maintenance issues such as faulty equipment, lighting, or pool water problems.

Safety & Compliance:

• Monitor gym floor activity to ensure safe use of equipment by guests.

• Enforce safety rules, pool regulations, and hygiene standards.

• Report accidents, injuries, or unsafe behavior immediately.

• Support lifeguards and fitness instructors as needed.

Operations & Support:

• Assist with stock control and replenishing amenities (water bottles, towels, toiletries).

• Prepare fitness areas for classes, personal training sessions, and scheduled activities.

• Help maintain equipment logs and daily checklists.

• Support membership promotions and facility tours when required.

Qualifications & Requirements:

• High school diploma or equivalent.

• Previous experience in hospitality, fitness centers, spas, or recreational facilities (preferred but not mandatory).

• Basic understanding of gym equipment and health & safety rules.

• Strong customer service and communication skills.

• Energetic, courteous, and well-groomed.

• Ability to work shifts, weekends, and public holidays.

• CPR/First Aid certification is an advantage.