F&B Supervisor – In Room Dining – F&B Service – InterContinental® Dubai Festival City

Responsibilities

• In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct staff in cash security procedures
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Train and schedule employees to ensure proper coverage in your section
• Monitoring mini bar in the rooms regularly
• Inspecting storage areas for organization and proper use of FIFO.
• Supervise outlet service
• May assist with other duties as assigned

What we need from you:

• Ideally, the candidate should have 2 years of experience in a similar role (specifically IRD) from a luxury property.
• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation