Housekeeping Order Taker – Studio M Arabian Plaza, Dubai, UAE

Key Job Responsibilities:

• Safeguard, record, and manage all keys and documents within the Housekeeping Office.
• Organize and file daily activity reports efficiently in the Housekeeping Office.
• Promptly answer phone calls, adhering to established telephone etiquette and standards.
• Record all incoming calls, ensuring proper dissemination and follow-up on messages.
• Manage Lost & Found matters, including receiving, recording, storing, claiming, and clearing items.
• Update and maintain housekeeping files, ensuring accuracy and completeness.
• Generate and print system reports for the room discrepancy report in the morning and afternoon; submit copies to Finance and Front Office.
• Coordinate baby-sitting services for guests and prepare attendance sheets for monthly payroll.
• Maintain the cleanliness and tidiness of the Housekeeping Office.
• Regularly clear outdated reports on a monthly basis, following hotel standards for record-keeping.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.