Duty Manager – Front Office – Jumeirah Saadiyat Island Abu Dhabi

About the Job:

An exciting opportunity has arisen for a Duty Manager to join Jumeirah Saadiyat Island.

The main duties and responsibilities of this role include:

• Support daily Front Office operations and ensure smooth guest arrivals and departures

• Act as the main point of contact for guests, handling queries and resolving issues professionally

• Coordinate closely with Housekeeping, Engineering, and other departments to ensure service excellence

• Supervise Front Office team members during shifts and provide guidance when needed

• Ensure compliance with hotel policies, procedures, and brand standards

• Assist with reporting, shift handovers, and operational follow-up

About You:

The ideal candidate for this position will have the following experience and qualifications:

• 4-5 years of experience in a similar role in the luxury hospitality industry.
• Bachelor’s Degree In Hospitality, Business, or any other relevant field
• Software competencies – Microsoft Office programs (Intermediate | Advanced)
• Leadership and team management skills
• Additional language is desirable.

About the Benefits

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)