Key Job Responsibilities:
- Inspect work regularly to maintain high cleanliness standards; adjust work schedules based on occupancy.
- Supervise periodic cleaning tasks, maintaining accurate records; inspect rooms and public areas for improvements.
- Identify rooms requiring spring cleaning or maintenance, coordinating with Engineering and Front Office.
- Coordinate repairs and maintenance activities with Engineering; maintain accurate Room History records.
- Determine the disposal of worn-out linen, towels, blankets, and other items; recommend new purchases.
- Manage uniform standards, ensuring proper uniforms for the team and ordering new ones as needed.
- Maintain open communication channels with subordinates and superiors daily.
- Conduct regular training sessions for the housekeeping team to enhance skills and ensure consistent service quality.
- Collaborate with the Director of Housekeeping on developing and implementing standard operating procedures.
- Monitor inventory levels for cleaning supplies and amenities, placing orders as necessary.
- Respond promptly to guest requests and concerns, ensuring a high level of guest satisfaction.
- Participate in the recruitment, onboarding, and performance evaluation of housekeeping colleagues. Implement and reinforce safety and security measures within the housekeeping department.
- Foster a positive and collaborative work environment to boost team morale and productivity.
- Keep abreast of industry trends and innovations to enhance housekeeping practices.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
- Contribute to budget planning and cost control efforts within the housekeeping department.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.


