Job Summary:
The F&B (Food & Beverage) Service Expert is responsible for delivering exceptional dining experiences by providing high-quality service, guiding the service team, and ensuring guest satisfaction in all food and beverage outlets. This role requires in-depth knowledge of food, beverages, and service standards.
Key Responsibilities:
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Deliver outstanding, personalized service to all guests in restaurants, bars, and other F&B outlets.
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Demonstrate expertise in menu knowledge, wine pairings, cocktails, and culinary offerings.
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Train, mentor, and support service staff to maintain high service standards.
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Monitor and ensure compliance with hygiene, safety, and quality standards.
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Assist in managing guest feedback and resolving service-related issues promptly.
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Coordinate with the kitchen and bar teams to ensure smooth operations.
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Uphold brand and hotel service standards consistently.
Qualifications:
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Proven experience in fine dining or luxury hotel F&B operations.
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Strong knowledge of food, beverages, and service techniques.
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Excellent communication, leadership, and interpersonal skills.
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Professional appearance and positive attitude.
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Ability to work under pressure and handle challenging guest situations.


