F&B Service Expert- Pool & Beach Restaurant – The Ritz-Carlton Dubai

The Ritz-Carlton – Hotels & Resorts

People First

https://careers.marriott.com/ +1 301 547 4700 https://www.ritzcarlton.com/contact

Position Summary

The F&B Service Expert – Room Service delivers exceptional in-room dining experiences by providing prompt, courteous, and efficient service. This role ensures that all guest orders are prepared, delivered, and presented according to hotel standards, while maintaining high levels of hospitality, cleanliness, and guest satisfaction.

Key Responsibilities

Guest Service

  • Deliver food and beverage orders to guest rooms with professionalism, warmth, and attention to detail.

  • Present the order according to brand standards, ensuring proper setup and handling.

  • Assist guests with any additional requests and follow up promptly to ensure satisfaction.

  • Maintain strong product knowledge of the menu, dietary options, and allergens.

Skills & Qualifications

  • Previous experience in F&B  preferred, ideally in a hotel environment.

  • Excellent communication and guest-service skills.

  • Strong attention to detail and ability to multitask during busy operations.

  • Positive attitude, teamwork spirit, and professional grooming.

  • Ability to work in shifts, including nights, weekends, and holidays.

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