Guest Relations Executive – Lah Lah – Zabeel House the Greens by Jumeirah

About the Job:  

An opportunity has arisen for a Guest Relations Executive to join Lah Lah in Zabeel House the Greens by Jumeirah. The main duties and responsibilities of this role: 

• Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival.

• Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP.

• Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards.

• Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating.

• Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings.

• Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Highschool diploma or Secondary education 

• 1-2 years of experience in guest service-related work in a 5-star hotel 

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the