Key Responsibilities
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Inspect guest rooms, public areas, kitchens, and back-of-house areas for cleanliness and hygiene standards.
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Develop, implement, and monitor cleaning protocols and standard operating procedures.
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Train housekeeping staff on best practices, safety, and sanitation procedures.
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Ensure compliance with local health regulations and hotel standards.
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Conduct regular audits and prepare cleanliness and hygiene reports.
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Recommend improvements in cleaning products, equipment, and procedures.
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Respond promptly to guest complaints regarding cleanliness and resolve issues efficiently.
Skills & Qualifications
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Proven experience in hotel housekeeping, hygiene, or quality assurance roles.
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Strong attention to detail and knowledge of cleaning techniques, tools, and chemicals.
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Good leadership, training, and communication skills.
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Knowledge of health, safety, and sanitation standards.
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Ability to work independently and manage multiple areas effectively.
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Flexible to work shifts, weekends, and holidays.


