Job Summary:
The Hotel Cleanliness Expert is responsible for maintaining exceptional cleanliness and hygiene standards across all guest rooms, public areas, and back-of-house spaces. This role ensures a safe, welcoming, and well-presented environment that enhances guest satisfaction and supports the hotel’s reputation for quality and excellence.
Key Responsibilities:
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Oversee and monitor housekeeping operations to ensure rooms and public areas meet brand standards.
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Conduct regular inspections of guest rooms, lobbies, restaurants, and other hotel areas.
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Develop, implement, and maintain cleaning protocols and sanitation procedures.
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Train and mentor housekeeping staff on effective cleaning techniques, safety procedures, and efficiency.
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Manage inventory of cleaning supplies and equipment, ensuring proper usage and stock levels.
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Respond promptly to guest complaints or feedback related to cleanliness and resolve issues professionally.
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Coordinate deep-cleaning schedules and preventive maintenance in collaboration with other departments.
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Ensure compliance with health, safety, and environmental regulations.
Qualifications:
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Proven experience in hotel housekeeping, sanitation management, or facility maintenance.
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Strong knowledge of cleaning chemicals, methods, and equipment.
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Leadership and team management skills.
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Attention to detail and commitment to maintaining high standards.
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Excellent communication and organizational skills.
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Ability to work flexible hours, including weekends and holidays, as required.


