Housekeeping Attendant

Accor Group

https://careers.accor.com/
Job Description
  • Room Cleaning: Clean and maintain guest rooms, including making beds, dusting, vacuuming, mopping floors, changing linens, and replenishing amenities.
  • Bathroom Maintenance: Clean and sanitize bathrooms, ensuring towels, toiletries, and amenities are replenished according to hotel standards.
  • Guest Requests: Respond promptly to guest requests for additional supplies such as towels, toiletries, or extra bedding.
  • Public Area Cleaning: Maintain the cleanliness of public spaces such as corridors, lobbies, restrooms, and elevators.
  • Laundry & Linen Management: Collect dirty linen from guest rooms and deliver clean linens and amenities to the assigned floors.
  • Stock Management: Monitor and report the condition of cleaning supplies and amenities, ensuring that stock levels are maintained and any shortages are communicated to the supervisor.
  • Safety & Hygiene Compliance: Follow established safety and hygiene practices to ensure cleanliness and proper sanitation of rooms and public areas.
  • Lost & Found: Report and manage any lost and found items in guest rooms or public areas, adhering to the hotel’s lost and found policy.
  • Guest Interaction: Maintain a professional and friendly demeanor when interacting with guests, ensuring their comfort and satisfaction.
  • Deep Cleaning: Assist with periodic deep cleaning tasks such as window washing, carpet cleaning, and furniture maintenance.
  • Sustainability & Waste Management: Follow eco-friendly cleaning practices, minimize waste, and contribute to the hotel’s sustainability initiatives.

 

Qualifications
  • Education: High school diploma or equivalent preferred.
  • Experience: Previous experience in housekeeping or a similar role in hospitality is an advantage.
  • Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform tasks that require bending, lifting, and repetitive movements.
  • Attention to Detail: Strong focus on cleanliness and a keen eye for detail to maintain high hospitality standards.
  • Customer Service Skills: Friendly, courteous, and professional approach when interacting with guests.
  • Teamwork: Ability to work effectively with other housekeeping team members to ensure smooth operations.
  • Time Management: Ability to manage time effectively and prioritize tasks to ensure rooms are cleaned efficiently and on time.

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To apply for this job please visit careers.accor.com.

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