Housekeeping Order taker – Amwaj Rotana Jumeirah Beach

Summary:
The Housekeeping Order Taker is responsible for receiving and processing guest requests for housekeeping services in a timely and efficient manner. They will coordinate with the housekeeping team to ensure that all guest requests are fulfilled to the highest standard.

Job Responsibility:
– Answer guest calls promptly and courteously to take housekeeping requests
– Record all guest requests accurately and allocate tasks to the housekeeping team
– Coordinate with the housekeeping staff to prioritize tasks and ensure timely completion
– Ensure that all guest requests are met with high standards of cleanliness and efficiency
– Communicate effectively with guests to confirm completion of requests and address any concerns

Candidate Requirements:
– High school diploma or equivalent
– Proven experience in a customer service role, preferably in a hotel environment
– Excellent communication skills and a friendly demeanor
– Strong organizational skills and attention to detail
– Ability to work well under pressure and in a fast-paced environment

Skills

Excellent communication skills
– Strong customer service skills
– Attention to detail
– Ability to multitask
– Proficiency in using computer systems
– Knowledge of inventory management
– Organizational skills
– Ability to work well under pressure
– Team player
– Time management skills