Income Audit & Revenue Assurance
- Oversee daily income audit for all revenue streams (Rooms, F&B, Spa, Other Departments, ancillary revenues).
- Ensure accurate reconciliation between PMS, POS, interfaces, credit card terminals, and the general ledger.
- Review and approve daily revenue reports, control sheets, and summaries before submission to management.
- Monitor and verify Rate codes, packages, and promotions, Complimentary rooms, house use, staff rates, discounts, and rebates, No-shows, early departures, and late charges, City ledger transfers, PM accounts, and routing instructions
- Investigate revenue discrepancies, negative postings, voids, and manual corrections; ensure proper explanations and approvals.
- Work closely with Front Office, Reservations, and F&B to strengthen revenue controls and reduce leakages.
- Support implementation and compliance with USALI / brand standards for revenue recognition and classification.


