Lobby Host 

The Lobby Host is responsible for welcoming and assisting guests upon arrival, ensuring a positive first impression and smooth check-in experience. They provide information about hotel facilities, services, and local attractions, assist with luggage, and maintain the lobby area’s cleanliness and presentation. Acting as the hotel’s brand ambassador, the Lobby Host ensures high standards of guest service, handles inquiries or requests, and coordinates with the front desk, concierge, and other departments to enhance the overall guest experience. Strong communication, professionalism, and a friendly demeanor are essential.