Job Summary:
The Loss Prevention Officer is responsible for ensuring the safety and security of guests, employees, property, and assets within the hotel. This role involves monitoring security systems, preventing theft or loss, enforcing hotel policies, and responding promptly to incidents to maintain a safe and secure environment.
Key Responsibilities:
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Monitor hotel premises, including entrances, exits, and public areas, through CCTV and regular patrols.
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Prevent theft, vandalism, and unauthorized access to hotel property.
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Respond quickly and efficiently to security incidents, emergencies, or alarms.
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Collaborate with management and law enforcement when necessary.
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Maintain accurate records of incidents, reports, and security logs.
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Conduct routine inspections to identify safety or security hazards and recommend corrective actions.
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Assist in training staff on safety protocols, emergency procedures, and loss prevention techniques.
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Ensure compliance with hotel policies, legal regulations, and occupational health and safety standards.
Qualifications:
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Previous experience in security, law enforcement, or loss prevention, preferably in the hospitality industry.
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Knowledge of security procedures, safety standards, and emergency response protocols.
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Strong observational and analytical skills.
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Ability to remain calm and act decisively in emergencies.
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Good communication and interpersonal skills.
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Physical fitness and ability to work in shifts, including nights, weekends, and holidays.


