People & Culture Coordinator

Operations:

1. To prepare name badges and ID cards and any replacements required.
2. Process ticket bookings for new hires, vacations, business trips and leavers as per policy.
3. Manages the application and deletion of Medical Insurance, Workman’s Compensation and Life Insurance.
4. Manages the Probation Evaluation & Confirmation by sending the evaluation forms on time and following up with leaders for completion. Organising interviews with Director of People & Culture & issuing the confirmation letter.
5. Creates Disciplinary letters and schedules meetings with Director of People & Culture as directed.
6. Owns the Cafeteria operations, ensuring upkeep, cleanliness and availability of consumables in the cafeteria.
7. Maintains accurate stock and inventory of cafeteria, locker room and Heartist Hub items.
8. Overlooks the upkeep of Heartist Hub, T&C Store and file room
9. Keeps the People & Culture/Learning & Development Office and Training Room tidy.
10. Orders stationary, decorations and other items as required.
11. Assist Learning & Development Manager by preparing IMRs and certificates of completion.
12. Schedule exit interviews with Learning & Development Manager and Director, People & Culture.
13. Complete the Exit formalities as per the checklist for all leavers and ensuring all documents are in place.
14. Has an environmentally friendly approach to use of energy and paper in the office.

Administration:

1. To provide administrative support to the Director of People & Culture and Learning & Development Manager.
2. To raise expense reports and PRs for all People & Culture expenses including cafeteria, staff events, payment of utilities, accommodation and miscellaneous orders.
3. To file all employee related documents correctly & efficiently on an ongoing basis and own the filing system.
4. Maintains an accurate filing system for all People & Culture Office communications like memos, all People & Culture related AMCs, voting slips and other general documents.
5. Submits and coordinates the successful filing and pay-out of employee insurance claims.
6. Prepare letters for employees as requested (eg. bank letters, embassy letters)
7. Participate in the weekly Heart of the House Walk-Around and Accommodation Checks.
8. Any other duties and tasks assigned by Director of People & Culture.

• A desire to grow within the People & Culture realm and expand on an HR generalist skillset
• Previous HR experience in a support, administrative or coordinator role highly advantageous
• Previous experience working in a hotel or hospitality setting is highly valued
• Strong interpersonal skills with the ability to build positive working relationships across all levels of the business
• Solid organisational skills with the ability to manage competing priorities and meet deadlines
• Clear and confident communication skills, both written and verbal
• A proactive mindset with the ability to adapt quickly, solve problems, and work collaboratively in a dynamic environment
• Strong organisational and time management skills with attention to detail