Reservations Agent (Arabic Speaker) – Movenpick Resort Al Marjan Island, Ras Al-Khaimah

Accor Group

Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care

https://group.accor.com/en
Job Description

 

Reservations Agent:
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system

 

Qualifications

 

Your experience and skills include:

  • Should have min. 2 years experience as Reservations Agent for a 5 Star Hotel/Resort in UAE
  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera will be preferred
  • Strong interpersonal and problem solving abilities
  • Fluency in English; additional languages are a plus

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