Security Loss Prevention Officer

The Security / Loss Prevention Officer is responsible for ensuring the safety and security of guests, associates, and hotel property. The role focuses on preventing incidents, monitoring hotel areas, and responding promptly to emergencies while maintaining a calm, professional demeanor.

Key Responsibilities:

• Patrol all hotel areas to ensure safety, security, and compliance with policies.

• Monitor CCTV systems and report any suspicious activities.

• Assist guests and employees during emergencies or incidents.

• Respond to fire alarms, safety hazards, and emergency situations as per protocol.

• Maintain detailed incident reports and daily activity logs.

• Control access to restricted areas and ensure proper key management.

• Conduct bag checks and monitor delivery/receiving areas when required.

• Support investigations related to theft, loss, or property damage.

• Enforce hotel rules, safety procedures, and local regulations.

• Assist in training associates on fire safety and emergency procedures.

• Ensure all security equipment is in good working condition.

Skills & Qualifications:

• Experience in security, military, or hospitality security preferred.

• Strong observation and communication skills.

• Ability to stay calm and make quick decisions in critical situations.

• Knowledge of CCTV, fire panels, and emergency procedures is an advantage.

• Physically fit and able to perform patrols and emergency response duties.

• Professional appearance and customer-focused attitude.

• Basic computer skills for reporting and logs.