Team Leader 3 – Concierge – Jumeirah Marsa Al Arab

About the Job:

An opportunity has arisen for a Team Leader to join our Concierge Team at Jumeirah Marsa Al Arab Hotel. The main duties and responsibilities of this role:

• Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner and greet them with a warm smile to provide warm welcoming to guests on arrival and departure
• Coordinate constantly with the Front Office and Valet to escort guests to their rooms and demonstrate them the room facilities and features
• Assist guests with loading and unloading luggage, as well as transporting and collecting it from the guest room, while ensuring that no luggage or personal items are damaged
• Deliver any messages, parcels, mail, newspapers, and other items as requested to guest room,  always verifying the guest’s name and room number to ensure everything is delivered appropriately and on time
• Identify and assist with security matters as a first point of call for guests checking into the SBU to ensure any security risks are minimized
• Perform related tasks and duties as assigned and deemed responsible by management

About you: 

The ideal candidate for this position will have the following experience and qualifications:

• Up to 2 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Exposure to working with a multi-cultural team
• Project Management Skills
• Detail orientated

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.