Hotel Duty Engineer – Velero Hotel Doha Lusail

The Hotel Duty Engineer is responsible for overseeing the day-to-day engineering operations of the hotel during assigned shifts. This role ensures all mechanical, electrical, plumbing, HVAC, and life-safety systems are functioning efficiently to maintain guest comfort, safety, and hotel standards.

Key Responsibilities

Engineering Operations

• Monitor and maintain all hotel engineering systems including HVAC, electrical, plumbing, BMS, firefighting, and water systems

• Attend and resolve guest room maintenance complaints promptly and professionally

• Conduct routine inspections of guest rooms, public areas, and back-of-house facilities

• Ensure preventive maintenance schedules are followed during the shift

Shift & Team Management

• Supervise technicians and ensure tasks are completed efficiently

• Allocate work orders and follow up on pending maintenance issues

• Coordinate with Front Office, Housekeeping, and Security for operational requirements

• Take charge of engineering operations during assigned duty hours

Safety & Compliance

• Ensure compliance with hotel safety standards, fire life safety regulations, and local authority requirements

• Respond to emergency situations such as power failures, water leaks, AC breakdowns, or fire alarms

• Maintain proper records of maintenance logs, incidents, and shift handovers

Administrative Responsibilities

• Update maintenance reports, job cards, and logbooks

• Assist in energy conservation and cost-control initiatives

• Support audits and inspections conducted by management or authorities

Skills & Competencies

• Strong technical knowledge of hotel engineering systems

• Ability to troubleshoot and resolve issues quickly

• Leadership and team coordination skills

• Good communication and customer service skills

• Ability to work under pressure and during emergencies

Qualifications

• Diploma or Degree in Electrical, Mechanical, or Building Engineering

• Minimum 3–5 years of experience in hotel engineering or facility management

• Certification in HVAC, electrical systems, or safety is an advantage