Bell Attendant – Four Seasons Doha

Four Seasons Hotel Doha is seeking a professional and service-driven Bell Attendant to join our Front Office team. As one of the first and last impressions of the hotel, the Bell Attendant plays a key role in delivering a seamless arrival and departure experience while ensuring every guest interaction reflects the warmth and excellence of the Four Seasons brand.

This position requires strong hospitality skills, attention to detail, physical stamina, and the ability to anticipate guest needs while maintaining the highest level of professionalism.

Key Responsibilities

The Bell Attendant is responsible for ensuring smooth luggage handling, guest assistance, and lobby presence, including but not limited to:

• Assisting guests with luggage during arrival and departure in a professional and efficient manner.

• Escorting guests to their rooms upon check-in, explaining room features and hotel facilities along the way.

• Delivering luggage to guest rooms promptly and collecting luggage upon departure, transporting it to storage areas or the Front Drive as required.

• Transporting guest parcels, hotel packages, and internal deliveries accurately and safely.

• Maintaining accurate records of all luggage deliveries, pick-ups, and storage.

• Greeting all guests passing through the lobby with courtesy and offering assistance proactively.

• Handling guest interactions with the highest level of hospitality and professionalism.

• Assisting guests with inquiries regarding hotel services, operating hours, key personnel, in-house events, and directions.

• Accommodating special requests whenever possible and resolving guest concerns efficiently, escalating when necessary.

• Supporting other departments during busy periods to ensure smooth operations.

• Working harmoniously and professionally with colleagues, supervisors, and other departments.

• Adhering to Four Seasons Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.

• Maintaining cleanliness and organization of the lobby, luggage storage areas, and bell desk at all times.

• Ensuring a strong lobby presence and creating a welcoming environment for all guests.

Preferred Qualifications & Skills

• 1–2 years of experience in a similar role within a luxury hotel or resort.

• Previous experience in a high-volume property is an advantage.

• Valid driver’s license preferred.

• Excellent command of English; Arabic language skills are an advantage.

• Strong communication and interpersonal skills.

• Professional appearance and demeanor aligned with luxury hospitality standards.

• Physical ability to lift and transport luggage safely.

• Strong teamwork skills and a positive, service-oriented attitude.

• Ability to remain calm and composed in a fast-paced environment.

Our Offering

At Four Seasons, we believe our people are our greatest asset. We provide an environment where employees feel valued, respected, and empowered to grow.

We offer:

• A deeply instilled value-based company culture

• Opportunities to build a successful career with global potential

• A diverse and inclusive environment representing over 50 nationalities

• Living accommodation in a high-quality, well-resourced apartment

• Excellent training and development opportunities

• Employee recognition programs

• Complimentary nights at Four Seasons Hotels worldwide

• Paid annual home leave tickets

• Complimentary meals in employee restaurants

• Free transportation to and from work

• Comprehensive medical coverage

About Four Seasons

Four Seasons is powered by people who are passionate about excellence and genuine service. Our culture is built on mutual respect, collaboration, and a commitment to creating meaningful guest experiences. We believe that luxury is defined by authentic connections, attention to detail, and heartfelt hospitality.

Our purpose is to create lasting impressions — whether for guests, residents, or team members — through exceptional service and a strong company culture.

About the Location – Four Seasons Hotel Doha

Located along the shores of the Arabian Gulf, Four Seasons Hotel Doha is a seaside retreat in the heart of Qatar’s capital. Reimagined with modern elegance and breathtaking sea views, the hotel blends urban sophistication with Qatari heritage.

Originally opened in 2005 and beautifully renovated in 2019, the hotel features:

• 237 guest rooms and 20 private townhouses

• 10 world-class restaurants and lounges, including the largest Nobu restaurant globally

• Extensive banquet and outside catering facilities

• Five swimming pools and a private beach

• A full-service spa and wellness center with hydrotherapy facilities, steam rooms, ice room, and color therapy room

• A state-of-the-art fitness center

This vibrant beachfront property remains one of Doha’s premier luxury destinations.

Our Team

Our team is built on respect, collaboration, and passion for service excellence. We treat one another with the same care and professionalism that we extend to our guests. Success at Four Seasons comes from living the Golden Rule in every interaction.