A Restaurant Manager at The Ritz-Carlton Dubai is responsible for overseeing the daily operations of a hotel or standalone restaurant, ensuring seamless service delivery, high guest satisfaction, and profitable business performance. This role is essential in maintaining the establishment’s standards, leading the team, and driving the overall dining experience to world-class levels.
Key Responsibilities
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Supervise and coordinate all restaurant operations, including front-of-house, reservations, and banquet services, ensuring smooth daily workflows and consistent service standards.
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Lead, train, and motivate the restaurant team to provide exceptional guest service, fostering a positive, professional, and high-performance work culture.
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Ensure strict compliance with food safety, hygiene, and health regulations, maintaining quality standards in all operational areas.
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Develop and implement service standards, operational policies, and best practices to enhance efficiency and guest satisfaction.
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Manage inventory, monitor supply levels, and control costs to maximize profitability while maintaining premium quality.
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Collaborate with the culinary team to create seasonal menus, promotions, and special events that elevate the guest experience.
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Monitor and analyze financial performance, including daily revenue, labor costs, and operational expenditures, and implement corrective measures where necessary.
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Maintain strong relationships with suppliers, negotiate contracts, and ensure timely procurement of food, beverages, and operational essentials.
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Address guest complaints promptly and professionally, turning feedback into opportunities for service improvement and increased loyalty.
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Organize and coordinate special events, private functions, and banquets, ensuring seamless execution and exceeding client expectations.
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Conduct regular staff performance evaluations, provide coaching and mentoring, and identify training needs for team development.
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Work closely with hotel management and other departments to achieve operational synergy and maintain high standards across all touchpoints.
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Stay updated on industry trends, competitor offerings, and emerging F&B concepts to innovate and maintain a competitive edge.
Qualifications & Skills
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Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
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Proven experience as a Restaurant Manager in a luxury hotel or high-end restaurant.
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Strong leadership, interpersonal, and team management skills.
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Excellent organizational and multitasking abilities.
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Knowledge of F&B cost control, inventory management, and POS systems.
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Exceptional customer service and problem-solving skills.
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Ability to work flexible hours, including evenings, weekends, and holidays.
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Professional proficiency in English; additional languages are an advantage.
Career Growth & Opportunities
Working as a Restaurant Manager offers a pathway to senior F&B leadership roles such as F&B Manager, Cluster Operations Manager, or Director of Food & Beverage within leading hotel groups in Dubai, Abu Dhabi, or across the Gulf region. The position allows exposure to luxury hospitality operations, international standards, and high-profile guest interactions.
Why Join a Leading Hotel / Resort?
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Hands-on experience in upscale hospitality operations.
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Access to professional development, mentorship, and training programs.
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Competitive salary packages with incentives and benefits.
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Opportunity to work in multicultural environments with world-class teams.
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Participation in exclusive events, high-profile catering, and VIP guest services.
Apply for Restaurant Manager Roles in the UAE and Gulf Region
Official Website – The Ritz Carlton Hotel / Marriott Career
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Gulf Hospitality Jobs
Joining a leading hotel or resort as a Restaurant Manager not only provides exposure to world-class operations and luxury hospitality standards, but also offers the chance to work with international teams, manage high-profile events, and build a professional network across the UAE and Gulf region. This role empowers ambitious professionals to grow their careers, gain recognition, and make a tangible impact on guest experiences, service excellence, and overall restaurant success.
