Job Description
Assists in managing daily front office operations to ensure exceptional guest service and smooth hotel operations. Supports the Front Office Manager in supervising the team, handling guest concerns, coordinating with other departments, and ensuring compliance with hotel policies and brand standards.
Qualifications
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Degree or Diploma in Hospitality Management or related field
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3–5 years’ experience in Front Office operations, including supervisory role
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Strong knowledge of PMS (Opera preferred)
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Excellent leadership, communication, and problem-solving skills
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English required; additional languages an advantage



