The F&B Captain – Nova M Hotel Riyadh, Saudi Arabia is a fantastic opportunity for passionate and professional hospitality experts. This role is perfect for candidates who want to advance their careers in Food & Beverage while leading a dynamic service team and ensuring every guest has a memorable dining experience.
As the F&B Captain – Nova M Hotel Riyadh, Saudi Arabia, you will perform all essential tasks to provide food and beverage service according to the hotel’s performance manual. You will gain in-depth knowledge of your assigned outlet’s menu to assist guests and answer questions professionally. Providing exceptional customer service is key, and you will handle guest complaints and inquiries promptly to ensure complete satisfaction.
Key responsibilities include:
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Setting up the outlet for service and supervising operations for smooth workflow.
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Directing and managing the service team to ensure all tasks are performed according to hotel standards.
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Training and mentoring team members to maintain consistent service quality.
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Organizing, planning, and controlling beverage stock while keeping accurate records to prevent shortages or overstocking.
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Minimizing wastage, breakage, and spoilage to ensure cost-efficient operations.
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Actively using up-selling techniques to exceed guest expectations and boost revenue.
Leadership and interpersonal skills are vital. As the F&B Captain – Nova M Hotel Riyadh, Saudi Arabia, you will lead by example, demonstrating professionalism, enthusiasm, and a guest-focused mindset. Monitoring daily operations, providing feedback to the team, and maintaining high service standards are central to your role. You will create a collaborative environment where communication and teamwork ensure a seamless guest experience.
Compliance with safety, hygiene, and hotel policies is also essential. You will ensure all operations follow the hotel’s health, safety, and environmental procedures, keeping guests and employees safe. Adaptability, attention to detail, and the ability to work under pressure in a fast-paced environment are critical to success.
Candidates for the F&B Captain – Nova M Hotel Riyadh, Saudi Arabia role should ideally have a diploma or degree in hospitality and up to two years of experience in a similar position. Familiarity with POS systems such as Micros, previous supervisory experience, and excellent English communication skills are preferred. The ability to work with multicultural teams and demonstrate a proactive, customer-focused approach is essential.
In conclusion, the F&B Captain – Nova M Hotel Riyadh, Saudi Arabia position is an exciting opportunity to lead a Food & Beverage team, provide exceptional guest service, and advance your career in hospitality. Apply today to join Nova M Hotel and take your professional journey to the next level.
