F&B Server – In Room Dining

The F&B Server – In Room Dining role is a vital position within luxury hotel food and beverage operations. This role focuses on delivering exceptional dining experiences directly to guest rooms, ensuring the highest level of service and attention to detail. Ideal candidates are passionate about hospitality, service excellence, and have strong communication skills to engage with diverse international guests.

If you enjoy personalized service, thrive in a dynamic environment, and want to grow your career in luxury hospitality, this opportunity offers excellent professional development, exposure to international service standards, and the chance to work with a world-class team.

Job Summary: F&B Server – In Room Dining

As an F&B Server – In Room Dining, you will be responsible for providing guests with seamless, high-quality in-room dining experiences. This includes taking orders, delivering meals and beverages, setting up trays, and ensuring that all guest requests are handled promptly and professionally.

You will work closely with the kitchen team, front desk, and other F&B outlets to coordinate orders efficiently and maintain a smooth workflow. The ideal candidate is detail-oriented, proactive, and committed to exceeding guest expectations.

Key Responsibilities of F&B Server – In Room Dining

• Greet guests politely and professionally, ensuring a warm and welcoming in-room dining experience.

• Take accurate food and beverage orders from guests and ensure timely and precise delivery.

• Set up trays, including all necessary condiments, cutlery, and presentation items, according to hotel standards.

• Serve and clear food and beverages efficiently while maintaining discretion and professionalism.

• Anticipate guest needs and provide proactive service, including refills, additional items, and special requests.

• Coordinate with the kitchen team and other F&B outlets to ensure smooth delivery and adherence to service standards.

• Maintain knowledge of menu items, ingredients, and preparation methods to answer guest queries accurately.

• Monitor guest satisfaction, respond to requests, and escalate complaints to supervisors if necessary.

• Adhere to hygiene, safety, and HACCP guidelines at all times.

• Complete opening and closing duties, including tray setup, inventory checks, and cleaning.

• Handle cash, credit card transactions, and POS system operations efficiently.

• Support banquet or private dining services when needed.

• Attend training sessions, team meetings, and briefings to stay updated on menus, promotions, and service protocols.

• Assist with room service-related events and VIP guest arrangements.

Providing high-quality in-room dining service ensures guest satisfaction, loyalty, and contributes to the hotel’s reputation for excellence.

Qualifications & Experience Required

• Minimum 1-2 years of experience in in-room dining or food and beverage service within a five-star hotel.

• Strong communication and guest service skills.

• Ability to work in a multicultural, high-volume environment.

• Knowledge of POS systems, cash handling, and billing procedures.

• Understanding of food hygiene, safety standards, and HACCP compliance.

• Flexibility to work rotating shifts, weekends, and public holidays.

• Professional grooming, presentation, and etiquette standards.

Skills & Competencies

• Exceptional guest engagement and interpersonal skills.

• Ability to multitask under pressure and maintain attention to detail.

• Problem-solving skills for guest complaints and operational issues.

• Upselling and revenue-awareness skills.

• Commitment to luxury service standards and professional growth.

Career Growth Opportunities

Working as an F&B Server – In Room Dining provides career advancement paths such as:

• Senior In-Room Dining Server

• Assistant Outlet Manager

• Outlet Manager

• Banqueting Manager

• F&B Operations Manager

Luxury hotels provide structured training programs, mentorship, and internal mobility to support career development.

Benefits of the Role

• Competitive tax-free salary (depending on location)

• Service charge and performance incentives

• Accommodation and transportation allowances (where applicable)

• Health insurance and life insurance

• Paid annual leave and flight benefits

• Access to professional development and training programs

This role offers the opportunity to deliver personalized service, engage with international guests, and develop a career in luxury hospitality.

For more luxury hospitality career opportunities, explore Gulf Hospitality Jobs and check openings at renowned hotels like Palazzo Versace Dubai.