Waiter/ess – Lobby Lounge Service

Looking for an exciting career in luxury hospitality? Jumeirah Messilah Beach is seeking a dedicated Waiter/ess – Lobby Lounge Service team and deliver world-class dining experiences. This is a fantastic opportunity for hospitality professionals passionate about service excellence and guest satisfaction.

Key Responsibilities – Waiter/ess – Lobby Lounge Service

  • Welcome all guests with a warm, professional approach, ensuring they feel valued from the moment they arrive.

  • Maintain a friendly, unobtrusive demeanor while delivering prompt and attentive service to guests.

  • Communicate effectively with the Culinary Team to ensure accurate and timely food and beverage service.

  • Control the usage of food, beverage items, equipment, and tools, ensuring minimal waste and maximum efficiency.

  • Anticipate guest needs, respond proactively to special requests, and resolve concerns swiftly to ensure satisfaction.

  • Accurately take guest orders using the hotel’s point-of-sale system and communicate any dietary restrictions or preferences to the kitchen.

  • Ensure all food and beverage items are presented and served according to Jumeirah standards, including detailed knowledge of ingredients, preparation, and plating methods.

  • Set up and break down tables, buffets, and food stations following hygiene and safety standards.

  • Monitor the dining area throughout service, ensuring cleanliness, organization, and adherence to operational standards.

  • Maintain knowledge of health, safety, and HACCP regulations to guarantee safe food handling and hygiene practices.

  • Collaborate with the team to optimize service flow during peak hours and large events.

  • Participate in team briefings, training, and performance reviews, contributing to continuous improvement in service delivery.

  • Support upselling initiatives by recommending menu items, beverages, and special offerings to enhance guest experiences.

  • Provide feedback on guest preferences, dining trends, and operational improvements to management.

  • Assist in maintaining stock levels of F&B items, tools, and equipment, ensuring readiness for daily operations.

  • Perform additional duties as assigned by the Outlet Manager or Restaurant Supervisor, demonstrating flexibility and teamwork.

About You – Waiter/ess – Lobby Lounge Service

  • Minimum of 1-year experience in a five-star or luxury hotel environment.

  • Strong communication and interpersonal skills, with the ability to engage guests from diverse backgrounds.

  • Ability to multitask, prioritize responsibilities, and adapt to a fast-paced service environment.

  • Knowledge of international cuisine and beverage offerings.

  • Understanding of HACCP, hygiene, and food safety standards.

  • Team player with a positive, professional attitude and strong attention to detail.

Benefits of Working as Waiter/ess – Lobby Lounge Service

  • Competitive tax-free salary paid in KWD.

  • Generous F&B benefits and discounts across Jumeirah properties worldwide.

  • 30 days of annual leave with flight allowance to home country.

  • Shared accommodation and comprehensive life insurance.

  • Access to Jumeirah Learning & Development programs for career growth.

  • Opportunities for internal mobility within Jumeirah’s global network.

  • Inclusive and supportive work environment that encourages collaboration, growth, and career development.

About Jumeirah Messilah Beach

Jumeirah Messilah Beach is a luxury beachfront resort in Kuwait, uniquely located in a secluded area with easy access to the Central Business District, airport, and main city attractions. The property features 316 rooms and suites, 79 residential suites, and 10 villas. Guests can enjoy seven signature dining destinations, including Garden Café, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for afternoon tea.

The award-winning Talise Spa offers holistic relaxation experiences, featuring the Middle East’s first Himalayan Salt Room, dedicated men’s and ladies’ areas, and extensive treatment rooms, including private suites. Superior conference and banqueting facilities make Jumeirah Messilah Beach an ideal venue for business and leisure events alike.

Explore more opportunities at Jumeirah Careers or browse the full range of luxury hospitality roles at Gulf Hospitality Jobs.

To apply for this job please visit esbe.fa.em8.oraclecloud.com.

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